QUESTION: Can I keep my existing Authorize.Net account when I switch Merchant Accounts?
a) With GatewaySetup as your Authorize.Net Reseller, you may switch to any processor you choose and we will reprogram your existing Gateway with your new merchant account.
b) However, if you originally set up your Authorize.Net account through a different Reseller, when you switch to another processor your existing Authorize.Net Gateway will almost always be terminated by your original Reseller because they are also your merchant account provider (processor).
Because we don’t offer merchant accounts, ALL of our merchants own and control their Authorize.Net gateways and may switch to any processor they choose and keep their existing Gateway.
HOW: Simply give us a call and we will reprogram your existing gateway with your new merchant account at no charge.
If you set up your Authorize.Net account through a different Reseller and actively use any of Authorize.Net’s value-added services eCheck, Automated Recurring Billing (ARB) or Customer Information Manager (CIM), there is an excellent chance to TRANSFER your existing Gateway to us as your Reseller.
If transferable, we can reprogram your existing Gateway with your new merchant account, and you won’t lose any cardholder data in your eCheck, ARB and/or CIM. You keep the same login, password, integration and data.
HOW: We will need to know your DBA and Payment GatewayID# in order to confirm if your existing Gateway is transferable. Then we will prepare a “Transfer Request” letter for you.
Please CONTACT US with any questions you may have
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